Home buying process set for major overhaul to save time and money

Millions of homebuyers and sellers in the UK are expected to benefit from significant changes aimed at speeding up property transactions and reducing costs.

The government announced that it is moving forward with plans to modernise the system, targeting the lengthy delays that often stretch to nearly five months. One of the main contributors to these slowdowns is outdated processes and poor data sharing across the property sector. To address this, key property information will be made more accessible between trusted professionals, alongside efforts to introduce digital identity verification services, all designed to reduce transaction times.

These initiatives aim to simplify the process for buyers and sellers, with one million transactions occurring each year. By improving the availability of critical information from the start, unexpected issues can be reduced, making it easier for people to move onto the property ladder or move homes with more confidence. This approach is expected to cut down on unnecessary face-to-face ID verification and lower the number of failed transactions.

At present, around one in three sales collapse before completion, costing sellers roughly £400 million annually. Estate agents and conveyancers lose around four million working days each year due to these inefficiencies, equating to around £1 billion in wasted time. Drawing inspiration from countries like Norway, where property sales typically complete in about a month, the government aims to put more money back into the pockets of homeowners and strengthen its Plan for Change to support economic growth.

Leaseholders will also see improvements, as secondary legislation relating to Right to Manage measures under the Leasehold and Freehold Reform Act 2024 will be introduced earlier than expected. These changes will take effect from March 3 and will allow more leaseholders to gain control over decisions regarding their buildings, influence how service charges are spent, and avoid having to pay their freeholder’s legal costs in Right to Manage claims – a change that could save up to £3,000 in the most expensive cases.

Housing and Planning Minister Matthew Pennycook commented, “We are streamlining the cumbersome home buying process so that it is fit for the twenty-first century, helping homebuyers save money, gain time and reduce stress while also cutting the number of house sales that fall through.  

“Our modernisation of the system sits alongside further reforms to improve the lives of leasehold homeowners across the country, allowing them to more easily and cheaply take control of the buildings they live in and clamp down on unreasonable or extortionate charges.”

“These reforms build on the government’s Plan for Change to deliver higher living standards and 1.5 million safe and decent homes in this Parliament, and our ongoing efforts to protect leaseholders suffering from unfair and unreasonable practices as we work to end the feudal leasehold system for good.” 

Much of the property data – such as building control or highway records – is either paper-based or in formats that can’t easily be processed by machines. Even where data is held digitally, the lack of clear protocols around access and verification leads to delays.

Under the new approach, essential data for all parties – from mortgage lenders to surveyors – will be available almost immediately. With identity checks completed just once, the entire process is expected to become smoother and more efficient, reducing the likelihood of failed transactions and cutting back on wasted time and money.

The Department for Levelling Up, Housing and Communities is working closely with industry partners and HM Land Registry (HMLR) to deliver these changes. A new 12-week project has been launched to establish common rules for data sharing within the sector. HMLR will also run 10-month trials with several councils to find the most effective way to digitise and open up local data. Work will proceed in collaboration with the Digital Property Market Steering Group, a team of government and industry representatives focused on advancing digitalisation across the home buying and selling process.

These announcements follow a series of initiatives already rolled out by the government, including:

Additional information for editors:

Research by the HomeOwners Alliance and IMMO.co.uk found that over 300,000 property sales fail each year, costing sellers approximately £400 million.

A recent survey by the Homeowners Alliance in 2024 showed that almost one-third of respondents wanted the conveyancing process to be quicker.

The Ministry of Housing, Communities and Local Government recently took on the leadership role of the Digital Property Market Steering Group, made up of representatives from across the property sector.

Right to Manage remains one of the few tools available for leaseholders to challenge unfair fees and mismanagement without having to purchase the freehold.

The Right to Manage statutory instrument will be presented to Parliament on Monday and will come into effect on March 3, 2025.

Reference: GOV.UK

Simon Osborne

BSc (Hons) MRICS

Real Estate Capital Consultant

Simon is a specialist in real estate finance and asset management with over 20 years experience in UK markets and the founder of Eden Park Capital.

Following roles with Cushman & Wakefield’s Investment & Finance division in Central Europe and Deutsche Bank’s European Real Estate Group, Simon re-located to the UAE where he was involved in setting up a development and fund management division for a regional family office located in Abu Dhabi and the restructuring of one of Dubai’s largest publicly listed real estate developers.

More recently, Simon has held principle lending and capital advisory roles at Fortwell Capital and Blackbear Capital.

His expertise lies in structuring and executing single and multi-jurisdictional investment and finance transactions across multiple sectors and geographies, including strategic portfolio and asset restructuring. He has a proven track record of delivering innovative and bespoke solutions for complex and challenging deals, and building long-term relationships with clients and lenders.

Simon holds a BSc (Hons) in Real Estate Management from Nottingham Trent University.

Gregor Brown

BSc (Hons) MRICS

Investment Consultant

Gregor is a chartered surveyor and the founder of G M Brown, a UK based commercial agency specialising in the industrial sector.

Prior to establishing G M Brown, he worked for Gerald Eve and Graham and Sibbald focusing on the industrial sector.

Gregor was named the Estate Gazette / Radius Top Dealmaker of the Year for 2020, 2022 as well as CoStar’s ‘Most Active Single Branch Agency’ for Industrial acquisitions and disposals in 2022/2023.

Between 2022 – 2024 Gregor has completed over 390 commercial leasing and sales transactions throughout the UK.

Gregor brings invaluable experience in the industrial sector to the Allanton team.

Gregor holds a BSc (Hons) in Property Management and Valuation from Glasgow Caledonian University and is a Member of the Royal Institution of Chartered Surveyors (MRICS).

Sam Ewing

MA (Hons) MRICS

Investment Director

Sam is a qualified Chartered Surveyor with over 12 year’s experience in UK, European and Middle Eastern Markets.

Sam started his career at CBRE and Knight Frank undertaking valuation instructions for a range of clients focusing on banks and Real Estate Investment Trusts.

Thereafter Sam worked for Majid Al Futtaim Properties responsible for the asset management of retail and shopping mall assets with a portfolio value of USD 5.6bn. During his tenure he completed more than 245 deals with a revenue of USD 145m.

Most recently Sam has held roles with Aldar Investment as Senior Vice President within the Investment and Asset Management division. During his role, he has been responsible for the P&L of a USD 3.5bn portfolio spanning 400,000 sq m GLA across retail, residential, commercial and hospitality sectors.

He has also been responsible for the investment management of third-party assets held across UAE and central Asia markets with a book value of USD 4.5 bn.

Additionally, Sam co-led asset management initiatives for a USD 400m equity raise from one of the worlds largest private equity firms. Sam brings invaluable experience in the industrial sector to the Allanton team.

Sam holds a MA Joint (Hons) in Real Estate and Business Management from the University of Aberdeen and is a Member of the Royal Institution of Chartered Surveyors (MRICS).

James Cresswell

BA (Hons) MSc MRICS

Asset Management Director

James is an experienced Chartered Surveyor with over 20 years experience working in real estate.  James started his career in the UK working for leading real estate consultancies, undertaking complex valuation work nationally within various asset classes.

Relocating to Dubai in 2010, James worked for CBRE and  laterally Cavendish Maxwell as Head of Valuation leading  and building a large team across the region whilst undertaking a range of valuations from single assets to large portfolios including development sites extending to 10 million sq ft and super regional malls.

James has acquired and developed assets in the UK and Dubai for over the last 15 years, building a strong network and deep knowledge of the UK  property markets across both commercial and residential sectors.

James holds a BA (Hons) in Business Studies from Brighton University, an MSc in Estate Management, from London Southbank University, and is a Member of the Royal Institution of Chartered Surveyors (MRICS) since 2004.

Saeed Hashmi

BSc (Hons) MRICS

Investment and Strategy Director

A seasoned Chartered Surveyor with over 20 years of experience within the real estate sector. Saeed started his career in 2002 with leading property consultancies such as Cluttons and JLL, specialising in national investment, advising financial institutions and property companies on acquisitions and disposals of their real estate interests throughout the UK.

Moving to the UAE in 2009, Saeed primarily worked for a leading private equity investment company, launching one of MENA’s first real estate credit funds. He also acted as Investment Director for several direct real estate vehicles, as well as developing numerous mixed-use assets.

Prior to setting up Allanton Group, Saeed worked for JLL undertaking development advisory.

Saeed has undertaken proprietary development internationally over the past 13 years of both residential and commercial projects whilst building an invaluable network of partners.

Saeed holds a BSc (Hons) in Estate Management from Heriot-Watt University, a PG Dip in Architectural Project Management from The University of Edinburgh and is a Member of the Royal Institution of Chartered Surveyors (MRICS) since 2004.